FAQ

Default solution folder, feel free to edit or delete it.

How to create a ticket?
The quickest way to create a ticket is to email it@jca.co.uk Please be sure to add any attachments which may help us understand the issue better. Creating...
Tue, 29 Oct, 2019 12:56
How to raise a Service Request?
With a service request you can raise a request to install software, access to certain email groups, request hardware etc. Navigate to support.jc...
Thu, 5 Sep, 2019 9:56
How to view your tickets?
You can view a list of all your open and closed tickets from the helpdesk. Navigate to support.jca.co.uk and Log in. Hover your mouse over the &...
Thu, 5 Sep, 2019 9:57